Shipping & Processing
USA TARIFFS- From our Carriers (UPS/FEDEX/USPS etc)
Delays & Backlogs: Please be advised that customs authorities are currently experiencing significant delays due to backlogs. Processing times are averaging 7 days beyond normal clearance schedules. Impact can include:
- Shipments being held longer than expected at customs
- Delivery timelines extended
Should you get a customs charge in error. Please email us at Hello@oneberrie.ca and we will supply you with our CUSMA Certificate of Origin to void the charge.
Please understand that we do everything in our small business power to expedite the movement of a package. We have no control or power when it leaves our shop and is in the hands of carriers or customs.
SHIPPING
All order are delivered via UPS, FEDEX and USPS. Current processing before shipping is 4-6 business days. This is before the shipping time and WITHOUT any customs delays.
If you require rush or expedited processing, please email us as soon as possible to let us know and we will do everything we can do make it happen.
If you have any questions about shipping please email us at SHIPPING@ONEBERRIE.CA